Why trust is so important when it comes to health
Trust is the highest good we can offer our customers. As Matthias Claudius already knew: “The greatest honor you can do to a person is to have confidence in him.” Especially in the health sector, this quote takes on even more weight. If you order a product from our online store and subsequently realize that you do not need it after all or are not satisfied with the effect, you can easily exercise your right of withdrawal and return the product within 30 days.
Your satisfaction is our top priority
Your satisfaction is our top priority! To live up to this promise, we pay special attention to a sustainable, fast and uncomplicated service. In extensive guides we illuminate the most diverse health topics and give you a detailed overview of our products. Although we are 100% convinced of our products and their effect, you have the right to cancel a contract within 30 days without giving any reason. The withdrawal period here is 30 days, from the day on which you or a third party named by you, who is not the carrier, has/have taken possession of the goods.
Easy to make use of the money-back guarantee
We are convinced that conscientious and sustainable work pays off and prevails in the long run! True to this motto, the constant optimization of our quality standards is a firm guiding principle in our corporate philosophy. However, quality must not only be present, but also be perceived by the customer. In order to increase the level of satisfaction, our products should meet your needs and expectations 100%. Through our 30-day money-back guarantee, we would like to minimize your risk if the product does not meet your expectations for any reason.
What is the refund procedure?
If you exercise your right of withdrawal, we will transfer all payments, including delivery costs (with the exception of additional costs that may result from the fact that you have chosen a delivery method other than the standard delivery offered by us), which we have received from you, immediately and at the latest within 30 days (from the day on which we receive the notification of your withdrawal).
receive the notification of revocation). The deadline shall be deemed to have been met if you send the goods before the 30 days have expired. You shall bear the direct costs for the return of the goods.